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Exploring the effect of team climate on knowledge management in teams through team work engagement: evidence from knowledge-intensive firms
Journal of Knowledge Management ( IF 6.6 ) Pub Date : 2022-05-25 , DOI: 10.1108/jkm-09-2021-0720
Sarra Berraies , Abdelhak Chouiref

Purpose

Based on the Job Demands-Resources (JD-R) model, this paper aims to investigate the impact of team climate (TC) supporting trust, cohesion and innovativeness on knowledge management (KM) in teams through the mediating role of teamwork engagement (TWEG).

Design/methodology/approach

Data were collected from 246 employees working in Tunisian knowledge-intensive firms (KIFs) and involved in 69 service R&D teams. The authors applied the partial least squares-structural equation modeling approach for data analysis using SMART PLS 3.2 software.

Findings

Findings provide evidence that TWEG mediates the link between TC characterized by trust, cohesion and innovativeness and KM in teams. In the line of the JD-R model, results also show that such TC provides job resources to team members that act as vitamins nurturing TWEG, which in turn boosts KM in teams.

Originality/value

To shed light on the micro-level foundations of KM, this paper enriches the KM literature through pioneering the examination of the effect of TC on KM in teams. It proposes an extension of the JD-R model through highlighting the TWEG’s mediating role in the motivational pathway leading teams to invest in KM activities under a supportive TC. It provides key insights into the importance for managers to implement team-oriented policies toward cultivating trust, innovativeness and cohesion within teams to create more dedicated, vigorous and absorbed teams in which intrinsically motivated knowledge workers are likely to collectively engage in KM activities.



中文翻译:

通过团队合作探索团队氛围对团队知识管理的影响:来自知识密集型公司的证据

目的

本文基于工作需求-资源 (JD-R) 模型,旨在通过团队合作参与 (TWEG) 的中介作用,研究支持信任、凝聚力和创新性的团队氛围 (TC) 对团队知识管理 (KM) 的影响。 )。

设计/方法/方法

数据收集自在突尼斯知识密集型公司 (KIF) 工作并参与 69 个服务研发团队的 246 名员工。作者使用 SMART PLS 3.2 软件应用偏最小二乘结构方程建模方法进行数据分析。

发现

研究结果提供了证据,证明 TWEG 在团队中以信任、凝聚力和创新性为特征的 TC 与 KM 之间的联系具有中介作用。在 JD-R 模型的路线中,结果还表明,此类 TC 为团队成员提供了工作资源,这些工作资源充当了滋养 TWEG 的维生素,这反过来又促进了团队中的 KM。

原创性/价值

为了阐明 KM 的微观基础,本文通过开创性地研究 TC 对团队 KM 的影响,丰富了 KM 文献。它通过强调 TWEG 在引导团队在支持性 TC 下投资 KM 活动的激励途径中的中介作用,提出了 JD-R 模型的扩展。它为管理者实施以团队为导向的政策的重要性提供了关键见解,以培养团队内部的信任、创新和凝聚力,以创建更敬业、更有活力和更专注的团队,在这些团队中,具有内在动力的知识工作者可能集体参与 KM 活动。

更新日期:2022-05-24
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