Purpose

This paper aims to investigate the influence of the information processing paradigm (information sharing and quality) on firm performance using organizational information processing theory (OIPT) in emerging marketing. This research also pursues to explore the underpinning mediation mechanism of technological innovation in the association between the information processing paradigm and firm performance.

Design/methodology/approach

Using the survey method, this study recruited 331 textile SME entrepreneurs and validated the proposed model and hypotheses in AMOS.

Findings

The outcomes reveal that information sharing, information quality and technological innovation are positively related to firm performance, while technological innovation mediates the association between the information processing paradigm (i.e. information sharing and information quality) and firm performance.

Practical implications

The findings enable the firms to bring technological innovation and realize the best performance by seeking and sharing valuable information across the firm. The managers should ensure a culture of quality information sharing, improve coordination among departments and discourage irrelevant/fake information. Such practices are beneficial for firm decision-makers when formulating business plans and focusing on communication mechanisms that will assist them in attaining higher innovation levels and firm performance.

Originality/value

This paper theoretically and empirically contributes to examining the influence of the information processing paradigm on firm performance, which was ignored in information and performance management literature. Moreover, to the best of the author’s knowledge, this is the first study that investigates the mediation mechanism between the information processing paradigm and firm performance.

中文翻译：

---

研究信息处理范式以预测新兴公司的绩效：技术创新的中介作用

目的

本文旨在利用新兴营销中的组织信息处理理论（OIPT）研究信息处理范式（信息共享和质量）对公司绩效的影响。本研究还旨在探索技术创新在信息处理范式与企业绩效之间的关联中的支撑中介机制。

设计/方法/方法

本研究采用调查方法，招募了 331 名纺织中小企业企业家，并在 AMOS 中验证了所提出的模型和假设。

发现

结果表明，信息共享、信息质量和技术创新与企业绩效呈正相关，而技术创新在信息处理范式（即信息共享和信息质量）与企业绩效之间起中介作用。

实际影响

研究结果使公司能够通过在整个公司内寻求和共享有价值的信息来带来技术创新并实现最佳绩效。管理人员应确保质量信息共享的文化，改善部门之间的协调，并阻止不相关/虚假信息。在制定商业计划和关注有助于他们获得更高创新水平和公司绩效的沟通机制时，这些做法有利于公司决策者。

原创性/价值

本文在理论和实证上有助于检验信息处理范式对公司绩效的影响，而这在信息和绩效管理文献中被忽略了。此外，据作者所知，这是第一项研究信息处理范式与公司绩效之间的中介机制的研究。