We conducted an experiment to evaluate the effects on fieldwork outcomes and interview mode of switching to a web-first mixed-mode data collection design (self-administered web interview and interviewer-administered telephone interview) from a telephone-only design. We examine whether the mixed-mode option leads to better survey outcomes, based on response rates, fieldwork outcomes, interview quality and costs. We also examine respondent characteristics associated with completing a web interview rather than a telephone interview. Our mode experiment study was conducted in the 2019 wave of the Transition into Adulthood Supplement (TAS) to the US Panel Study of Income Dynamics (PSID). TAS collects information biennially from approximately 3,000 young adults in PSID families. The shift to a mixed-mode design for TAS was aimed at reducing costs and increasing respondent cooperation. We found that for mixed-mode cases compared to telephone only cases, response rates were higher, interviews were completed faster and with lower effort, the quality of the interview data appeared better, and fieldwork costs were lower. A clear set of respondent characteristics reflecting demographic and socioeconomic characteristics, technology availability and use, time use, and psychological health were associated with completing a web interview rather than a telephone interview.

中文翻译：

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从电话到网络优先的混合模式数据收集的转变：美国收入动态小组研究成人期补充的结果


我们进行了一项实验，以评估从仅电话设计切换到网络优先混合模式数据收集设计（自我管理的网络访谈和访谈员管理的电话访谈）对实地调查结果和访谈模式的影响。我们根据回复率、实地调查结果、访谈质量和成本来研究混合模式选项是否会带来更好的调查结果。我们还研究了与完成网络访谈而不是电话访谈相关的受访者特征。我们的模式实验研究是在 2019 年美国收入动态小组研究 (PSID) 成人过渡补充 (TAS) 浪潮中进行的。 TAS 每两年从 PSID 家庭中约 3,000 名年轻人收集信息。 TAS 转向混合模式设计的目的是降低成本并增加受访者的合作。我们发现，与仅电话案例相比，混合模式案例的回复率更高，访谈完成得更快且工作量更少，访谈数据的质量似乎更好，并且现场工作成本更低。一组清晰的受访者特征反映了人口和社会经济特征、技术可用性和使用、时间使用和心理健康状况，这些特征与完成网络访谈而不是电话访谈相关。