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Realizing public values in the co-production of public services: the effect of efficacy and trust on coping with public values conflicts
International Public Management Journal ( IF 2.951 ) Pub Date : 2022-04-07 , DOI: 10.1080/10967494.2022.2032504
Sylke Jaspers 1 , Trui Steen 1
Affiliation  

Abstract

Co-production aims to better realize public values such as participation and service quality. However, scholars have recently reported undesired effects of co-production for realizing public values. This article argues that co-producers’ coping strategies followed when experiencing public values conflicts codetermine value realization or obstruction. Survey data taken from temporary co-producers in Flanders are examined to test the effects of self-efficacy, perceived impact and trust on individual coping using a multinomial regression analysis. The analysis finds perceived impact to affect respondents’ choice of coping strategies. Furthermore, the article offers a model for future studies of individual coping with value conflicts.



中文翻译:

在公共服务的共同生产中实现公共价值:效能和信任对应对公共价值冲突的影响

摘要

合拍旨在更好地实现公共价值,例如参与度和服务质量。然而,最近有学者报道了共同生产对实现公共价值的不良影响。本文认为,联合制片人在经历公共价值冲突时所遵循的应对策略共同决定了价值的实现或阻碍。使用多项回归分析检查从法兰德斯的临时合作制片人那里获取的调查数据,以测试自我效能感、感知影响和信任对个人应对的影响。分析发现感知影响会影响受访者对应对策略的选择。此外,本文为未来研究个体应对价值冲突提供了一个模型。

更新日期:2022-04-07
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