Innovative user-centred energy business models will be critical to deliver millions of zero-carbon assets in homes and businesses and to help customers with complex energy prices. These new business models require regulatory space to emerge while regulation itself will need to change to protect consumers from harm.

中文翻译：

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预测以客户为中心的零碳能源商业模式

以用户为中心的创新能源商业模式对于在家庭和企业中提供数百万零碳资产以及帮助客户应对复杂的能源价格至关重要。这些新的商业模式需要监管空间的出现，而监管本身也需要改变以保护消费者免受伤害。