Abstract

 This paper points out the main opportunities and challenges when qualitative data collection (both in-depth interviews and focus groups) is transferred from an in-person setting to a video conferencing platform. Online video research interviews (OVRI) permit an overcoming of limitations in in-person interviews such as access to participants, time, expense, and a potential impact of the researcher's physical presence during data collection on the subjects' responses. The most prominent challenges regarding the quality of OVRIs are: building rapport and restricted visual cues, turn-taking, participant activation through exercises and participant validation. In this article we offer advice on how to solve these challenges.

摘要

 本文指出了定性数据收集（深度访谈和焦点小组）从面对面环境转移到视频会议平台时的主要机遇和挑战。在线视频研究访谈 (OVRI) 可以克服面对面访谈的限制，例如接触参与者、时间、费用以及在数据收集过程中研究人员实际存在对受试者反应的潜在影响。关于 OVRI 质量的最突出的挑战是：建立融洽关系和有限的视觉线索、轮流、通过练习和参与者验证来激活参与者。在本文中，我们提供有关如何解决这些挑战的建议。