The national-level data extracted from the World Bank, Transparency International, and the United Nations databases were analysed in this study to examine the contribution of e-participation in improving governance factors through its influence on corruption, voice and accountability, and government effectiveness. The analysis has provided a mixed outcome in improving governance through e-participation, showing a significant relationship between e-participation and corruption-perception, and government effectiveness. Meanwhile, the relationships between e-participation and voice and accountability are insignificant. This finding indicates that the present form of e-participation in ensuring citizens’ voices for holding service providers accountable may have some limitations. The findings have implications for international organisations and government institutions to redesign their e-participation methods and tools to warrant citizens’ voice and ensure accountability of service providers at the national level.

中文翻译：

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打击腐败、增加发言权和问责制以及提高政府效率的电子参与：跨国数据分析

本研究分析了从世界银行、透明国际和联合国数据库中提取的国家级数据，以检验电子参与通过其对腐败、发言权和问责制以及政府效率的影响，对改善治理因素的贡献。该分析在通过电子参与改善治理方面提供了喜忧参半的结果，表明电子参与与腐败感知和政府效率之间存在重要关系。同时，电子参与与话语权和问责制之间的关系微不足道。这一发现表明，目前在确保公民对追究服务提供商责任的发言权方面的电子参与形式可能存在一些局限性。