Purpose

This research theorizes the condition of human beings reduced to being users (and only users) in human-computer interaction (HCI), a condition that favors them becoming objects or targets of commercial dark patterns, racialized profiling algorithms, generalized surveillance, gendered interfaces and heteromation.

Design/methodology/approach

The reconceptualization of the users’ condition is done by confronting HCI theories on users with a dialectical-existential perspective over human ontology. The research is presented as a conceptual paper that includes analyzing and revising those theories to develop a conceptual framework for the user oppression in HCI.

Findings

Most HCI theories contribute to the user oppression with explicit or implicit ontological statements that denies their becoming-more or the possibility of users developing their handiness to the full human potential. Put together, these statements constitute an ideology called userism.

Social implications

HCI needs to acknowledge its role in structuring oppression not just in sexism, racism, classism and ableism, but also the specific relation that pertains to HCI: userism. Similar to other fields, acknowledging oppression is the first step toward liberating from oppression.

Originality/value

The user is an existential condition for HCI theories, yet few theories can explain in depth how this condition affects human development. From the dialectical-existential perspective, the user condition can be dehumanizing. Computers may intensify existing oppressions through esthetic interactions but these interactions can be subverted for liberation.

中文翻译：

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人机交互中的用户压迫：辩证存在的视角

目的

这项研究将人类在人机交互 (HCI) 中沦为用户（并且唯一的用户）的条件理论化，这种条件有利于他们成为商业黑暗模式、种族化分析算法、广义监视、性别化界面和杂化。

设计/方法/方法

用户状况的重新概念化是通过将关于用户的 HCI 理论与人类本体的辩证存在主义观点进行对比来完成的。该研究以概念性论文的形式呈现，其中包括分析和修订这些理论，以制定 HCI 中用户压迫的概念框架。

发现

大多数人机交互理论通过明确或隐含的本体论陈述来促成用户压迫，这些陈述否认他们的成为更多或用户开发他们的灵活性以充分发挥人类潜力的可能性。总而言之，这些陈述构成了一种称为用户主义的意识形态。

社会影响

HCI 需要承认它在构建压迫中的作用，不仅是在性别歧视、种族主义、阶级歧视和能力歧视方面，而且还包括与 HCI 相关的特定关系：用户主义。与其他领域类似，承认压迫是摆脱压迫的第一步。

原创性/价值

用户是人机交互理论的存在条件，但很少有理论可以深入解释这种条件如何影响人类发展。从辩证存在的角度来看，用户状况可能是非人性化的。计算机可能会通过审美互动来强化现有的压迫，但这些互动可以被颠覆以获得解放。