The Crystal Judson Family Justice Center (CJFJC), like many advocacy programs for survivors of intimate partner violence, transformed its structure and operating procedures amid the COVID-19 pandemic. The first confirmed case of COVID-19 in the United States was in Washington State, where CJFJC is located, and Governor Jay Inslee acted quickly with a strict stay-at-home order. This paper describes the pre-pandemic, in-person service model used at CJFJC and then the transition to a fully online service model utilizing phone, email and online procedures and platforms. The rapid transition posed many opportunities to learn how to provide services during public pandemics, and how to provide services virtually. We conclude with detailed lessons learned from the experiences of filing domestic violence protection orders online, Zoom court hearings, innovation surrounding community partnerships, and information technology development.

中文翻译：

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为亲密伴侣暴力幸存者提供的宣传服务：华盛顿塔科马 COVID-19 隔离期间的要点和经验教训

Crystal Judson 家庭司法中心 (CJFJC) 与许多针对亲密伴侣暴力幸存者的宣传计划一样，在 COVID-19 大流行期间改变了其结构和操作程序。美国首例确诊的 COVID-19 病例发生在 CJFJC 所在的华盛顿州，州长 Jay Inslee 迅速采取行动，下达了严格的居家令。本文介绍了 CJFJC 使用的大流行前现场服务模式，然后过渡到利用电话、电子邮件和在线程序和平台的完全在线服务模式。快速过渡为学习如何在公共流行病期间提供服务以及如何以虚拟方式提供服务提供了许多机会。我们总结了从在线提交家庭暴力保护令、Zoom 法庭听证会、