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A survey on email visualisation research to address the conflict between privacy and access
Archival Science ( IF 1.4 ) Pub Date : 2022-02-22 , DOI: 10.1007/s10502-022-09387-2
Zoe Bartliff 1 , Yunhyong Kim 1 , Frank Hopfgartner 2
Affiliation  

Emails, much like communicative genres such as letters that predate them, are a rich source of data for researchers, but they are replete with privacy considerations. This paper explores the resulting friction between privacy concerns and email data access. Studies of email can often be centred on understanding patterns of behaviour and/or relationships between people or groups, and, as such, embody risks of disclosing private information. This is further amplified in humanities research which is concerned with the individual, their work and the circumstances that influence them. Furthermore, previous studies have expounded upon the benefits of visualisations for researching email data, a method which has been reported both as a path to addressing known concerns, as well as, introducing new concerns in privacy. The spectrum of methodologies leave archivists and curators of email data in a quandary, unable to balance accessibility with privacy. The research presented in this paper contributes a systematic approach to examining the relationship between email visualisation research and privacy. It presents a categorisation of email visualisation attributes, and a graded scale of privacy, to be used in conjunction as a framework for interrogating existing research and their associated email collections. The paper aims to instigate the first steps in concretely situating the extent to which research can take advantage of or is challenged by privacy conscious data management.



中文翻译:

解决隐私与访问之间冲突的电子邮件可视化研究调查

电子邮件,就像早于它们的信件等交流类型一样,是研究人员的丰富数据来源,但它们充满了隐私考虑。本文探讨了隐私问题和电子邮件数据访问之间产生的摩擦。对电子邮件的研究通常可以集中在理解行为模式和/或人或群体之间的关系上,因此体现了泄露私人信息的风险。这在关注个人、他们的工作和影响他们的环境的人文研究中被进一步放大。此外,先前的研究已经阐述了可视化对研究电子邮件数据的好处,这种方法既可以作为解决已知问题的途径,也可以在隐私方面引入新的问题。各种方法使电子邮件数据的档案管理员和管理者陷入困境,无法在可访问性和隐私之间取得平衡。本文介绍的研究为检查电子邮件可视化研究与隐私之间的关系提供了一种系统方法。它提供了电子邮件可视化属性的分类和隐私等级,以结合使用作为询问现有研究及其相关电子邮件集合的框架。该论文旨在推动具体确定研究可以利用隐私意识数据管理或受到隐私意识数据管理挑战的程度的第一步。本文介绍的研究为检查电子邮件可视化研究与隐私之间的关系提供了一种系统方法。它提供了电子邮件可视化属性的分类和隐私等级,以结合使用作为询问现有研究及其相关电子邮件集合的框架。该论文旨在推动具体确定研究可以利用隐私意识数据管理或受到隐私意识数据管理挑战的程度的第一步。本文介绍的研究为检查电子邮件可视化研究与隐私之间的关系提供了一种系统方法。它提供了电子邮件可视化属性的分类和隐私等级,以结合使用作为询问现有研究及其相关电子邮件集合的框架。该论文旨在推动具体确定研究可以利用隐私意识数据管理或受到隐私意识数据管理挑战的程度的第一步。

更新日期:2022-02-22
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