This article examines whether and how the capacity of a street-level organization moderates its ability to perform effectively in the context of a public program reform. We use the case of California probation departments during the phased implementation of the state’s Low-Income Health Program, a major Medicaid reform that offered critical new services for many probation citizens/clients, namely, mental health and substance abuse treatment. We exploit six years of monthly California county-level probation department data to conduct quasi-experimental difference-in-differences analyses. Results indicate that in those counties that had activated the reform, probation departments with greater capacity achieved higher rates of probation completion success when compared to departments with lower capacity. The analysis implies that organizations improved most when departments benefitted from a combination of reform-generated resources and more robust organizational capacity.

中文翻译：

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将组织能力和绩效联系起来：加利福尼亚县的缓刑和医疗补助改革案例

本文探讨了街头组织的能力是否以及如何调节其在公共项目改革背景下有效执行的能力。我们在分阶段实施该州的低收入健康计划期间使用了加利福尼亚缓刑部门的案例，这是一项重大的医疗补助改革，为许多缓刑公民/客户提供了重要的新服务，即心理健康和药物滥用治疗。我们利用加州县级缓刑部门六年的月度数据进行准实验差异分析。结果表明，在那些启动改革的县，与能力较低的部门相比，能力较大的试用部门的试用完成率更高。