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Better Ask Your Neighbor: Renegotiating Media Trust During the Russian–Ukrainian Conflict
Human Communication Research ( IF 4.4 ) Pub Date : 2022-02-12 , DOI: 10.1093/hcr/hqac003
Olga Pasitselska 1
Affiliation  

During violent conflict, the evaluation of information sources often presents a complex challenge. Social interactions play a critical role for mediating audiences’ trust as they negotiate contested information spreading across the media and social networks. This study uses focus groups and individual interviews, conducted in the propaganda-saturated environment of the Russian–Ukrainian conflict, to investigate how audiences develop and negotiate practices for assigning trust to the mediated and social sources. It identifies three verification practices, each based on a different notion of pragmatic trust: Reliance on ideologically close sources; skepticism toward individual sources while trusting media as institution; or institutional distrust and cynical disillusionment. Each practice is embedded in participants’ social environment, which both supplies information and helps negotiating appropriate verification practices. The article concludes by discussing implications for studies of media trust and socially shaped understanding of the media.

中文翻译:

最好问问你的邻居:在俄罗斯 - 乌克兰冲突期间重新谈判媒体信任

在暴力冲突期间,信息来源的评估往往是一项复杂的挑战。社交互动在调解受众信任方面发挥着关键作用,因为他们协商通过媒体和社交网络传播的有争议的信息。本研究使用焦点小组和个人访谈,在俄罗斯 - 乌克兰冲突的宣传饱和环境中进行,调查受众如何发展和协商将信任分配给中介和社会来源的实践。它确定了三种验证实践,每一种都基于不同的务实信任概念: 依赖意识形态上的密切来源;对个人信息来源持怀疑态度,同时将媒体视为机构;或制度上的不信任和愤世嫉俗的幻灭。每个实践都嵌入参与者的社会环境中,它既提供信息又有助于协商适当的验证做法。文章最后讨论了对媒体信任研究和对媒体的社会塑造理解的影响。
更新日期:2022-02-12
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