COVID-19 arrived in Chile amid social protests that questioned the State’s ability to protect children’s rights. Nevertheless, child policy workers continued working despite the drastic changes to their daily work generated by both the pandemic and conflicts within the child welfare system. In this article, we aim to understand how these workers have experienced and overcome these challenges. We show that they have continued doing interventions with children at the expense of their economic resources and well-being. Our findings highlight the need for the government to take immediate action, offering guidelines to improve child policy workers’ labor conditions.

COVID-19 在质疑国家保护儿童权利能力的社会抗议活动中抵达智利。尽管如此，尽管大流行病和儿童福利系统内部的冲突给他们的日常工作带来了巨大变化，但儿童政策工作者仍在继续工作。在本文中，我们旨在了解这些工人是如何经历和克服这些挑战的。我们表明，他们继续以牺牲儿童的经济资源和福祉为代价对儿童进行干预。我们的调查结果强调政府需要立即采取行动，提供指导方针以改善儿童政策工作者的劳动条件。