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Proactive personalities, trait competitiveness and well-being among retail employees: job burnout as a mediator
Journal of Asia Business Studies ( IF 2.3 ) Pub Date : 2022-02-17 , DOI: 10.1108/jabs-04-2021-0171
Mastura Ab. Wahab 1 , Deborah Blackman 2
Affiliation  

Purpose

As the literature reveals contrasting arguments regarding the positive effect of a proactive personality on well-being, this paper aims to investigate the negative consequences of a proactive personality on employee well-being. The paper tests the relationships between a proactive personality, trait competitiveness and well-being. It also examines the mediating effect of job burnout on these relationships.

Design/methodology/approach

The data were collected from 213 employees working in the retail sector across Malaysia. AMOS’s structural equation modeling was used to test the hypotheses of the study.

Findings

Overall, the findings showed that a proactive personality negatively affected employee well-being. Job burnout had a partially mediating effect on this relationship. However, the effect of trait competitiveness on employee well-being was insignificant and the mediating effect of job burnout on this relationship also found no support.

Originality/value

The main contributions of this study are twofold. First, this study shows that a proactive personality can have negative repercussions for employee well-being. In contrast to many previous findings on the proactive personality, this study tests and verifies the possibility of an adverse impact of being proactive. Second, this study reveals that job burnout can play a vital role in mediating the adverse effect of a proactive personality on well-being. This suggests that depending on the context, being proactive will not always result in desirable outcomes, especially if job burnout is present. Therefore, organizations need to prepare contingency plans to offset the negative effects of such burnout.



中文翻译:

零售业员工的主动性、特质竞争力和幸福感:作为中介的工作倦怠

目的

由于文献揭示了关于积极主动的人格对幸福感的积极影响的对比争论,本文旨在调查积极主动的人格对员工幸福感的负面影响。本文测试了积极主动的人格、特质竞争力和幸福感之间的关系。它还检验了工作倦怠对这些关系的中介作用。

设计/方法/途径

这些数据是从 213 名在马来西亚零售业工作的员工收集的。AMOS 的结构方程模型用于检验研究假设。

发现

总的来说,调查结果表明,积极主动的性格会对员工的幸福感产生负面影响。工作倦怠对这种关系有部分中介作用。然而,特质竞争力对员工幸福感的影响并不显着,工作倦怠在这种关系中的中介作用也没有得到支持。

原创性/价值

这项研究的主要贡献是双重的。首先,这项研究表明,积极主动的性格会对员工的幸福感产生负面影响。与以往许多关于主动性格的研究结果相反,本研究测试并验证了积极主动产生不利影响的可能性。其次,这项研究表明,工作倦怠可以在调解积极主动的人格对幸福感的不利影响中发挥重要作用。这表明,根据具体情况,积极主动并不总是会带来理想的结果,尤其是在存在工作倦怠的情况下。因此,组织需要准备应急计划来抵消这种倦怠的负面影响。

更新日期:2022-02-17
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