Research on tourist misbehaviors remains limited. This paper contributes to the literature by providing an improved conceptualization of tourist misbehavior, proposing that violating social norms of conduct and causing harm to other people/objects/environment are two essential constituents of tourist misbehavior. It offers a framework to capture the process of individuals' appraisal of misbehaviors committed by compatriot tourists in the international travel context and discuss the downstream consequences in the tourism ecosystem. Ingroup bias and the black sheep effect are identified as two psychological mechanisms underlying people's evaluations of compatriot tourist misbehavior, and metastereotype activation is believed to influence people's responses toward the destination-generated criticism. The paper further discusses emotional solidarity and cultural distance as potential mitigators of the negative impact of resident criticism of the misbehavior. Practically, the framework informs destinations on the development of education and marketing communication collateral.

对旅游不当行为的研究仍然有限。本文通过提供对旅游不当行为的改进概念化来为文献做出贡献，提出违反社会行为规范和对他人/物体/环境造成伤害是旅游不当行为的两个基本组成部分。它提供了一个框架来捕捉个人对国际旅游背景下同胞游客的不当行为的评估过程，并讨论旅游生态系统的下游后果。内群体偏见和害群之马效应被认为是人们对同胞旅游不当行为评价的两种心理机制，并且元刻板印象激活被认为会影响人们对目的地产生的批评的反应。本文进一步讨论了情感团结和文化距离作为居民批评不当行为的负面影响的潜在缓解因素。实际上，该框架会告知目的地有关教育和营销传播附属品的发展。