Abstract

A growing population of older adults is living alone, yet little is known about their need to maintain a sense of autonomy. In this study, an interdisciplinary team of design, nursing, and marketing researchers examined the patterns of older adults’ autonomy and proposed a service to assist their life transitions. The objectives include: (1) exploring the principle of autonomy as the core value of a service design case study for older adults; (2) identifying their daily living needs in relation to autonomy; and (3) improving aging adults’ autonomy by implementing a human-centred design approach to build a service. After conducting research with older adults living alone in an assisted living facility, we defined several service strategies: upfront preparation for life transitions, graduated preventive care, and desirable interactions with community. We designed a service named ‘Healthy Aging Adviser’ that supports the relational autonomy of older adults.

摘要

越来越多的老年人独自生活，但对他们保持自主意识的需要知之甚少。在这项研究中，一个由设计、护理和营销研究人员组成的跨学科团队研究了老年人自主权的模式，并提出了一项帮助他们生活转变的服务。目标包括：（1）探索自主原则作为老年人服务设计案例研究的核心价值；(2) 确定他们与自主相关的日常生活需求；(3) 通过实施以人为本的设计方法来构建服务，从而提高老年人的自主权。在对独自生活在辅助生活设施中的老年人进行研究后，我们定义了几种服务策略：提前准备生活过渡、分级预防护理、以及与社区的理想互动。我们设计了一项名为“健康老龄化顾问”的服务，支持老年人的关系自主。