Barrier-free information construction has not been included in the information disclosure system for public emergencies in China. This makes it difficult for obstacle groups to obtain government information timely. By contrast, social forces, sign language videos and online accessible mini programs all give quick responds, which to some extent, bridge the information gap during the pandemic. This phenomenon is caused by the insufficient construction of information accessibility within the legal system, and the lack of popularization of accessibility concepts. The corresponding departments should improve the legal system of information accessibility by incorporating it into the information disclosure system for public emergencies in China. This will speed up the construction of modern public cultural service systems, promote the development of TV sign language hosting, and improve awareness of accessibility in science and technology to promote the design standards and principles of network accessibility and improve the dissemination of barrier-free information, hence meeting the information needs of barrier-free groups for major public emergencies.

我国未将信息无障碍建设纳入突发公共事件信息公开制度。这使得障碍群体难以及时获取政府信息。相比之下，社交力量、手语视频、线上小程序都反应迅速，这在一定程度上弥补了疫情期间的信息鸿沟。造成这种现象的原因是法律体系内信息无障碍建设不足，无障碍概念普及不足。相关部门要完善信息无障碍法律制度，将其纳入我国突发公共事件信息公开制度。这将加快现代公共文化服务体系建设，