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Real time response (RTR): Conceptualizing a smart systems approach to destination resilience
Journal of Destination Marketing & Management ( IF 8.9 ) Pub Date : 2022-01-17 , DOI: 10.1016/j.jdmm.2021.100687
Elecia Bethune 1 , Dimitrios Buhalis 2 , Lee Miles 3
Affiliation  

Destination resilience is an emerging area of research, that supports tourism managers and policy makers in the development of more adaptive strategies in the face of vulnerabilities, growing risks and the uncertainty of crises and disasters. Risks at the local, national and international levels are becoming ever more systemic, unpredictable, with high (and rising) costs for recovery. Tourism managers and stakeholders at both the local and national level must be empowered through greater information sharing and responsiveness during the crisis/disaster. The article introduces Real Time Response (RTR) as a smart systems approach to advancing destination resilience offering a conceptual framework that synthesizes knowledge and develops the emerging body of work on Destination Resilience. RTR seeks to demonstrate how a stronger focus on smartness and real time can condense space and time and increase a destination's adaptive response capacity. RTR builds proactive and reactive measures to strengthen response efforts that will ultimately strengthen and mitigate the severity of impacts leading to a faster recovery and development.



中文翻译:

实时响应 (RTR):将智能系统方法概念化以实现目的地弹性

目的地复原力是一个新兴的研究领域,它支持旅游管理者和政策制定者在面对脆弱性、日益增长的风险以及危机和灾难的不确定性时制定更具适应性的战略。地方、国家和国际层面的风险正变得越来越系统化、不可预测,恢复成本越来越高(而且还在上升)。地方和国家层面的旅游管理者和利益相关者必须在危机/灾难期间通过更多的信息共享和响应获得授权。本文介绍了实时响应 (RTR) 作为一种智能系统方法来提高目的地弹性,它提供了一个概念框架,可以综合知识并开发新兴的目的地弹性工作体。RTR 旨在展示更加注重智能和实时性如何能够压缩空间和时间并提高目的地的自适应响应能力。RTR 建立主动和被动措施来加强响应工作,最终将加强和减轻影响的严重性,从而加快恢复和发展。

更新日期:2022-01-18
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