This research explores the correlation between diversity, entrepreneurial innovation, and performance of the Lebanese healthcare sector during the COVID-19 pandemic period. It aims to analyze the nature of the following correlations (a) the impact of workforce diversity on entrepreneurial innovation, (b) the impact of workforce diversity on performance, and (c) the impact of entrepreneurial innovation on performance. Using a cross-sectional survey design, we collected the primary data from heterogeneous respondents including 870 patients and 261 executives leading 87 major private hospitals and other medical centers in Lebanon. Structural Equation Modeling (SEM) is employed to predict multivariate causal relationships between latent constructs and measured variables. The results of the SEM model reveal that gender diversity (GD) is a key success factor of workforce performance in the Lebanese healthcare sector since it can increase both process innovation (PI) and organizational innovation (OI) and also enhance organizational performance (OP) and patient satisfaction (PS). The results indicate that age diversity (AD) especially the presence of youth in medical centers has a positive and significant impact on organizational performance and patient satisfaction. Finally, the results of this study show that the presence of women and youth in the Lebanese healthcare sector improves entrepreneurial innovation and thus, leads to enhance the performance level and the quality of healthcare outcomes. This research provides original information that supports executive managers in the healthcare sector during crisis periods. Managerial practices and policies designed to foster diversity can improve workforce performance and the quality of medical outcomes.

中文翻译：

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COVID-19 大流行期间医疗保健行业的多样性、创业创新和绩效

本研究探讨了 COVID-19 大流行期间黎巴嫩医疗保健部门的多样性、企业创新和绩效之间的相关性。它旨在分析​​以下相关性的性质 (a) 劳动力多样性对创业创新的影响，(b) 劳动力多样性对绩效的影响，以及 (c) 创业创新对绩效的影响。我们使用横断面调查设计，从包括黎巴嫩 87 家主要私立医院和其他医疗中心的 870 名患者和 261 名高管在内的异质受访者那里收集了主要数据。结构方程建模 (SEM) 用于预测潜在结构和测量变量之间的多元因果关系。SEM 模型的结果表明，性别多样性 (GD) 是黎巴嫩医疗保健部门劳动力绩效的关键成功因素，因为它可以增加流程创新 (PI) 和组织创新 (OI)，还可以提高组织绩效 (OP)和患者满意度 (PS)。结果表明，年龄多样性 (AD)，尤其是青年人在医疗中心的存在，对组织绩效和患者满意度具有积极而显着的影响。最后，这项研究的结果表明，妇女和青年在黎巴嫩医疗保健部门的存在促进了创业创新，从而提高了绩效水平和医疗保健成果的质量。这项研究提供了原始信息，可在危机期间为医疗保健部门的执行经理提供支持。旨在促进多样性的管理实践和政策可以提高员工绩效和医疗结果质量。