Purpose

This study aims to investigate how workplace resourcefulness (positive psychological climate), as well as personal resources (psychological capital [PsyCap]), influence work engagement to promote change-oriented organizational citizenship behaviors (Ch-OCBs) among Indian information technology (IT) personnel.

Design/methodology/approach

The social exchange theory and job demands-resources model are used to provide rationale for proposing a comprehensive mechanism including antecedents, moderators as well as mediators enabling Ch-OCBs among IT personnel. Structured questionnaires were administered targeting IT professionals and their supervisors to test the proposed relationships. The obtained data from 30 supervisors and 240 subordinates were tested using confirmatory factor analysis, SEM and moderated path analysis technique.

Findings

Psychological climate, PsyCap and work engagement positively relate to Ch-OCBs; PsyCap moderated the relationship between psychological climate and work engagement. Specifically, the relationship between psychological climate and work engagement has come out stronger for employees with high PsyCap. Work engagement fully mediated the relationship between psychological climate and Ch-OCBs.

Practical implications

The findings can be critical in promoting voluntary change-focused behaviors among Indian IT personnel, for Indian and foreign (non-Indian) multi-national corporations that are interested in reaping profits by availing change-driven extra-role services of their efficient and the most preferred Indian IT employees of the world.

Originality/value

This study addresses to the call for more research on change-focused promotive part of OCB and advances the literature by providing evidence on the proposed set of associations from fast-pacing Indian economy.

中文翻译：

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培养面向变革的 OCBS：印度 IT 人才分析

目的

本研究旨在调查工作场所足智多谋（积极的心理氛围）以及个人资源（心理资本 [PsyCap]）如何影响工作投入以促进印度信息技术 (IT) 中面向变革的组织公民行为 (Ch-OCB)人员。

设计/方法/途径

社会交换理论和工作需求-资源模型被用来为提出一个综合机制提供理论基础，该机制包括前因、调节者以及在 IT 人员中启用 Ch-OCB 的调解者。针对 IT 专业人员及其主管进行了结构化问卷调查，以测试所提议的关系。使用验证性因素分析、SEM 和调节路径分析技术对从 30 名主管和 240 名下属获得的数据进行了测试。

发现

心理气候、PsyCap 和工作投入与 Ch-OCB 呈正相关；PsyCap 调节了心理氛围和工作投入之间的关系。具体而言，对于具有高 PsyCap 的员工，心理气候与工作投入之间的关系更为密切。工作投入在心理氛围和 Ch-OCB 之间的关系中起完全中介作用。

实际影响

对于印度和外国（非印度）跨国公司来说，这些发现对于促进印度 IT 人员自愿以变革为中心的行为至关重要全球最受欢迎的印度 IT 员工。

原创性/价值

本研究响应了对 OCB 中以变革为中心的促进部分进行更多研究的呼吁，并通过提供关于来自快速发展的印度经济的拟议协会集的证据来推进文献。