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Mastering new technologies: does it relate to teleworkers’ (in)voluntariness and well-being?
Journal of Knowledge Management ( IF 6.6 ) Pub Date : 2022-01-05 , DOI: 10.1108/jkm-01-2021-0003
Paulo Dias 1 , Sílvia Lopes 2 , Ricardo Peixoto 1
Affiliation  

Purpose

This study aims to examine the associations among mastering new technologies, teleworkers’ voluntariness and involuntariness and employee well-being (i.e. work engagement and exhaustion). To the best of the authors’ knowledge, no studies have explored the relationships among these constructs in the same conceptual model.

Design/methodology/approach

Data were collected from a sample of 451 individuals performing telework in Portugal. AMOS was used to test all hypotheses of the study.

Findings

The findings showed a positive relationship between mastering new technologies and teleworkers’ voluntariness and a negative relationship between mastering new technologies and teleworkers’ involuntariness. However, contrary to expectations, voluntariness in teleworking was not significantly related to either work engagement or exhaustion. However, consistent with the theoretical background of self-determination theory, involuntariness in teleworking was negatively related to work engagement and positively related to exhaustion.

Originality/value

This study contributes to the literature by addressing the analysis of telework-related variables that may impact workers’ well-being. Implications for human resource management policies and knowledge management are discussed.



中文翻译:

掌握新技术:它与远程工作者的(非)自愿性和幸福感有关吗?

目的

本研究旨在检验掌握新技术、远程工作者的自愿和不自愿与员工幸福感(即工作投入和疲惫)之间的关联。据作者所知,没有研究探讨过同一概念模型中这些结构之间的关系。

设计/方法/方法

数据是从在葡萄牙进行远程工作的 451 个人的样本中收集的。AMOS 用于检验研究的所有假设。

发现

研究结果表明,掌握新技术与远程工作者的自愿性之间存在正相关关系,而掌握新技术与远程工作者的非自愿性之间存在负相关关系。然而,与预期相反,远程办公的自愿性与工作投入或疲惫没有显着关系。然而,与自我决定理论的理论背景一致,远程办公的不自愿与工作投入呈负相关,与疲惫呈正相关。

原创性/价值

本研究通过分析可能影响工人福祉的远程工作相关变量来为文献做出贡献。讨论了对人力资源管理政策和知识管理的影响。

更新日期:2022-01-05
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