Organizational fragmentation presents a challenge to prominent safety perspectives hinged upon the traditional concept of the organization. The continuing disjunction in the workplace has reached new heights in the recent phenomenon of platform-mediated work (PMW), where workers engage in on-demand labor mediated by platforms. In this paper, the explanatory power of some influential organizational perspectives in safety science is explored in relation to PMW.

Neoteric business models combined with platform technology introduce alterations in accountability, goal conflicts, and social relations. These changes necessitate adjustments in our perspectives to address the safety challenges of a fissured, contemporary work-life.

This qualitative study based on interviews with 37 delivery platform workers and managers in the Nordic region and observations of two online courier communities reveals features that diverge from traditional work settings. Sociotechnical systems thinking is applied in examining goal conflicts arising from work contexts where the traditional employer-employee relationships are becoming transformed into two-sided marketplaces for clients and platform workers selling labor. The long tradition for addressing culture in safety science is then considered in analyzing its applicability to PMW. Finally, we reflect on how the safety research community can address the fragmentation of the organization.

组织分散对基于组织传统概念的突出安全观点提出了挑战。在最近的平台中介工作 (PMW) 现象中，工作场所的持续脱节达到了新的高度，在这种现象中，工人从事由平台中介的按需劳动。在本文中，探讨了与 PMW 相关的安全科学中一些有影响的组织观点的解释力。

与平台技术相结合的新商业模式引入了责任、目标冲突和社会关系的变化。这些变化需要我们调整视角，以应对裂隙的现代工作生活带来的安全挑战。

这项定性研究基于对北欧地区 37 名快递平台工人和经理的采访以及对两个在线快递社区的观察，揭示了与传统工作环境不同的特征。社会技术系统思维被应用于检查由工作环境引起的目标冲突，在这些环境中，传统的雇主-雇员关系正在转变为客户和平台工人出售劳动力的双面市场。然后，在分析其对 PMW 的适用性时，考虑了在安全科学中解决文化问题的悠久传统。最后，我们反思安全研究社区如何解决组织的分散问题。