当前位置: X-MOL 学术Journal of Applied Psychology › 论文详情
Our official English website, www.x-mol.net, welcomes your feedback! (Note: you will need to create a separate account there.)
The consequences of empathic concern for the actors themselves: Understanding empathic concern through conservation of resources and work-home resources perspectives.
Journal of Applied Psychology ( IF 9.4 ) Pub Date : 2021-12-23 , DOI: 10.1037/apl0000984
Szu-Han Joanna Lin 1 , Emily C Poulton 1 , Min-Hsuan Tu 2 , Mengjie Xu 1
Affiliation  

Whereas the majority of research to date has shown that having employees with empathic concern brings a number of beneficial outcomes to those on the receiving end, we shift this focus from the targets to a focus on how empathic concern influences the actors. Drawing from conservation of resources (COR) theory and the work-home resources model, we examined the detriments and benefits of empathic concern on the actors themselves by investigating how empathic concern drains and supplies actors' volatile personal resources. Using two experience sampling studies, our results revealed that empathic concern is associated with both resource loss and resource gain. Specifically, empathic concern requires actors to expend their volatile personal resources, leaving them emotionally exhausted and further prompting them to psychologically withdrawal from work. In addition, empathic concern also helps employees acquire new volatile personal resources, boosting their self-efficacy, and further promoting their engagement in organizational citizenship behaviors toward individuals. We also found that individuals with lower trait positive affect are less likely to obtain resource gain (self-efficacy) from empathic concern and more likely to result in resource loss (emotional exhaustion). Overall, our research answers the questions of why and when the negative and positive outcomes of empathic concern are likely to occur for the actors themselves. (PsycInfo Database Record (c) 2022 APA, all rights reserved).

中文翻译:

移情关注对行为者本身的影响:通过保护资源和工作家庭资源的观点来理解移情关注。

尽管迄今为止的大多数研究表明,拥有移情关注的员工会给接收端的员工带来许多有益的结果,但我们将关注点从目标转移到关注移情关注如何影响行为者。借鉴资源保护 (COR) 理论和工作家庭资源模型,我们通过调查移情关注如何消耗和供应行为者不稳定的个人资源,检验了移情关注对行为者本身的危害和益处。使用两项经验抽样研究,我们的结果表明,移情关注与资源损失和资源获得有关。具体来说,移情关注需要行动者花费他们不稳定的个人资源,让他们情绪疲惫,并进一步促使他们在心理上退出工作。此外,移情关注还有助于员工获得新的易变的个人资源,提高他们的自我效能感,并进一步促进他们对个人的组织公民行为的参与。我们还发现,具有较低特质积极影响的个体不太可能从移情关注中获得资源(自我效能),更有可能导致资源损失(情绪衰竭)。总体而言,我们的研究回答了为什么以及何时可能对行为者本身发生移情关注的负面和正面结果。(PsycInfo 数据库记录 (c) 2022 APA,保留所有权利)。提高他们的自我效能感,并进一步促进他们对个人的组织公民行为的参与。我们还发现,具有较低特质积极影响的个体不太可能从移情关注中获得资源(自我效能),更有可能导致资源损失(情绪衰竭)。总体而言,我们的研究回答了为什么以及何时可能对行为者本身发生移情关注的负面和正面结果。(PsycInfo 数据库记录 (c) 2022 APA,保留所有权利)。提高他们的自我效能感,并进一步促进他们对个人的组织公民行为的参与。我们还发现,具有较低特质积极影响的个体不太可能从移情关注中获得资源(自我效能),更有可能导致资源损失(情绪衰竭)。总体而言,我们的研究回答了为什么以及何时可能对行为者本身发生移情关注的负面和正面结果。(PsycInfo 数据库记录 (c) 2022 APA,保留所有权利)。我们还发现,具有较低特质积极影响的个体不太可能从移情关注中获得资源(自我效能),更有可能导致资源损失(情绪衰竭)。总体而言,我们的研究回答了为什么以及何时可能对行为者本身发生移情关注的负面和正面结果。(PsycInfo 数据库记录 (c) 2022 APA,保留所有权利)。我们还发现,具有较低特质积极影响的个体不太可能从移情关注中获得资源(自我效能),更有可能导致资源损失(情绪衰竭)。总体而言,我们的研究回答了为什么以及何时可能对行为者本身发生移情关注的负面和正面结果。(PsycInfo 数据库记录 (c) 2022 APA,保留所有权利)。
更新日期:2021-12-23
down
wechat
bug