ABSTRACT

This study explored communication between technical services departments and subject librarians. Librarians with subject collection responsibilities at the University of Tennessee Libraries were invited to participate in focus groups and complete a follow-up survey about their experiences, perceptions, and opinions related to their collection development responsibilities. Significant themes emerged around communication, training, and expectations for collection development responsibilities. These themes are heavily informed by the expressed (and often assumed) importance of shared expectations and the impact of communication. Understanding the expectations and internal communication that underlies these themes can provide insight into how to better work toward a shared goal across departments.

摘要

本研究探讨了技术服务部门和学科馆员之间的沟通。田纳西大学图书馆负有学科馆藏责任的图书馆员受邀参加焦点小组，并完成一项关于他们与馆藏发展责任相关的经验、看法和意见的后续调查。围绕交流、培训和对馆藏发展责任的期望出现了重要的主题。这些主题充分体现了共同期望的重要性和沟通的影响。了解作为这些主题基础的期望和内部沟通，可以深入了解如何更好地实现跨部门的共同目标。