Many companies are facing issues related to the increasing average age of their workforce, which impacts both operational and occupational safety and health (OSH) performance. In recent years, the ageing workforce (AW) has been investigated from various perspectives by researchers, showing how companies can use different approaches to address this phenomenon, either in their OSH interventions or operational strategies. However, no studies have investigated the interrelations between these approaches. In this study, we first conducted an extensive literature review that enabled the identification of (i) the aspects of operational and OSH performance affected by the AW, (ii) the suitable types of interventions in an AW context, and (iii) the interrelations between the three. Based on this, we then present a conceptual decision support system (DSS) to assist decision makers in analysing operational and OSH performance at their workplace and defining the proper interventions for an AW context. Specifically, by considering the interrelations between the interventions and both operational and OSH performance, the conceptual DSS facilitates a win–win approach, where both operational and OSH performances are improved simultaneously by choosing the proper intervention(s). An illustrative application case is then developed to show the application of the DSS before drawing conclusions about its major strengths and limitations, and further research avenues.

许多公司都面临着与其员工平均年龄不断增长相关的问题，这会影响运营和职业安全与健康 (OSH) 绩效。近年来，研究人员从不同角度对老龄化劳动力 (AW) 进行了调查，展示了公司如何使用不同的方法来解决这一现象，无论是在他们的职业安全与健康干预措施还是运营策略中。然而，没有研究调查这些方法之间的相互关系。在这项研究中，我们首先进行了广泛的文献回顾，以确定 (i) 受 AW 影响的运营和职业安全与卫生绩效方面，(ii) AW 背景下合适的干预类型，以及 (iii) 相互关系三者之间。基于此，然后，我们提出了一个概念决策支持系统 (DSS)，以帮助决策者分析其工作场所的运营和职业安全与卫生绩效，并为 AW 环境定义适当的干预措施。具体而言，通过考虑干预措施与操作和职业安全与卫生绩效之间的相互关系，概念性 DSS 促进了双赢的方法，通过选择适当的干预措施，操作和职业安全与卫生绩效同时得到改善。然后开发一个说明性的应用案例来展示 DSS 的应用，然后再得出关于其主要优势和局限性的结论，以及进一步的研究途径。通过考虑干预措施与操作和职业安全与卫生绩效之间的相互关系，概念性 DSS 促进了双赢的方法，通过选择适当的干预措施，操作和职业安全与卫生绩效同时得到改善。然后开发一个说明性的应用案例来展示 DSS 的应用，然后再得出关于其主要优势和局限性的结论，以及进一步的研究途径。通过考虑干预措施与操作和职业安全与卫生绩效之间的相互关系，概念性 DSS 促进了双赢的方法，通过选择适当的干预措施，操作和职业安全与卫生绩效同时得到改善。然后开发一个说明性的应用案例来展示 DSS 的应用，然后再得出关于其主要优势和局限性的结论，以及进一步的研究途径。