This study aims to identify effective responses to cyber crime in the insurance industry. Survey responses from Moscow-based employees holding key positions in the leading insurance companies have been collected. The study analyses awareness of, attitudes to, and approaches to cyber security, as well as the incidence and impact of breaches or attacks. According to the experts, complying with laws or regulations and preventing fraud or theft are the main reasons for investing in cyber security. Phishing, viruses, and unauthorised use of computers, networks or servers by staff are the most widely spread threats to cyber security. Russian insurers often undertake additional staff training or change their policies in response to cyber breaches. Strategic recommendations were elaborated for industry professionals.

本研究旨在确定对保险业网络犯罪的有效应对措施。已经收集了在主要保险公司担任关键职位的莫斯科员工的调查反馈。该研究分析了对网络安全的认识、态度和方法，以及违规或攻击的发生率和影响。专家表示，遵守法律法规、防止欺诈或盗窃是投资网络安全的主要原因。网络钓鱼、病毒以及员工未经授权使用计算机、网络或服务器是对网络安全最广泛的威胁。俄罗斯保险公司通常会进行额外的员工培训或更改政策以应对网络漏洞。为行业专业人士制定了战略建议。