Actionable information is paramount in the context of the COVID-19 pandemic. When information is actionable, it has greater potential to inform decision making and behavior changes that can benefit both individuals and society at-large (Kringos et al., 2020). Verhulsdonck and Shah (2021) described a lean approach to COVID-19 data visualizations using dashboards. Their article provides valuable insights into the importance and use of actionable metrics from the perspective of technical communicators. It is a welcome application of quality-management tools stemming from business, such as balanced scorecards, strategy maps and dashboards, and methodologies based on lean, six sigma and kaizen principles.

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评论 Verhulsdonck 和 Shah 的“精益数据可视化：考虑可操作的技术沟通指标”

在 COVID-19 大流行的背景下，可操作的信息至关重要。当信息可操作时，它更有可能为决策和行为改变提供信息，从而使个人和整个社会都受益（Kringos 等，2020）。Verhulsdonck 和 Shah (2021) 描述了一种使用仪表板进行 COVID-19 数据可视化的精益方法。他们的文章从技术传播者的角度提供了对可操作指标的重要性和使用的宝贵见解。它是源自业务的质量管理工具的受欢迎应用，例如平衡记分卡、战略地图和仪表板，以及基于精益、六西格玛和改善原则的方法论。