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A framework for assessing capability in organisations using enterprise models
Journal of Industrial Information Integration ( IF 10.4 ) Pub Date : 2021-10-21 , DOI: 10.1016/j.jii.2021.100297
Marcelo Romero 1, 2 , Wided Guédria 1, 2 , Hervé Panetto 2 , Béatrix Barafort 1
Affiliation  

Organisational assessments provide a view of the state of different aspects of an enterprise so as to understand its strengths, weaknesses and possible improvement paths. A relevant element used to perform assessments is the assessment framework, which contains the requirements that the entity must fulfil as well as other aspects. On the other hand, another essential element during an assessment is the Evidence, which is any type of data reflecting the state of the assessed entity. Among several possible assessment evidences, such as documents, e-mails, interview extracts, and questionnaires, Enterprise Models represented through a specific Modelling Language can serve as such, since they allow to describe diverse organisational aspects. Thus, they can provide useful information to be considered when performing an assessment. Notwithstanding, the analysis of the models is demanding in terms of time and resources, and reducing the effort to perform such analysis could improve the assessment process. Thus, a possible manner of improving the analysis process is to understand beforehand which type of information can be found within an enterprise model taking into consideration the modelling language that has been used to represent it and the list of requirements defined by the assessment framework used to perform the assessment. In this sense, this work introduces a method to identify the requirements, devised by an assessment framework, that can be answered through the analysis of modelling elements defined using a specific modelling language. We ground our approach on a Requirement Decomposition task following the Pseudo-Requirement Graph method, and the matching between requirements and modelling language elements following the Goal Question Metric paradigm. To validate our method, we perform separate evaluations of the BPMN and ArchiMate languages, to identify the set of requirements from the ISO/IEC 33020 international standard that can be answered through models that are defined using each language. We also introduce a case study based on the analysis of a concrete business process, following the proposed approach.



中文翻译:

使用企业模型评估组织能力的框架

组织评估提供了企业不同方面状态的视图,以便了解其优势、劣势和可能的改进路径。用于执行评估的相关要素是评估框架,其中包含实体必须满足的要求以及其他方面。另一方面,评估过程中的另一个基本要素是证据,它是反映被评估实体状态的任何类型的数据。在多种可能的评估证据中,例如文档、电子邮件、访谈摘录和问卷,通过特定建模语言表示的企业模型可以用作此类证据,因为它们允许描述不同的组织方面。因此,它们可以提供在执行评估时需要考虑的有用信息。虽然,模型分析需要时间和资源,减少进行此类分析的工作可以改进评估过程。因此,改进分析过程的一种可能方式是事先了解可以在企业模型中找到哪种类型的信息,同时考虑到用于表示它的建模语言以及用于评估框架定义的需求列表进行评估。从这个意义上说,这项工作引入了一种确定需求的方法,由评估框架设计,可以通过分析使用特定建模语言定义的建模元素来回答。我们将我们的方法建立在遵循伪需求图方法的需求分解任务上,以及遵循目标问题度量范式的需求和建模语言元素之间的匹配。为了验证我们的方法,我们对 BPMN 和 ArchiMate 语言进行了单独的评估,以确定 ISO/IEC 33020 国际标准中的一组要求,这些要求可以通过使用每种语言定义的模型来回答。我们还根据建议的方法介绍了基于具体业务流程分析的案例研究。

更新日期:2021-10-22
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