Purpose

The recent surge in behavioral studies on the coordination mechanisms in supply chains (SCs) and advanced methods highlights the role of SC coordination (SCC) and behavioral issues associated with improving the performance of the operations. This study aims to critically review the behavioral aspect of channel coordination mechanisms.

Design/methodology/approach

Following a systematic literature review methodology, the authors adopt a combination of bibliometric (to reflect the current state of the field), content (using Leximancer data mining software to develop thematic maps) and theory-oriented qualitative analyzes that provide a holistic conceptual framework to unify the literature’s critical concepts.

Findings

The analysis confirms the plethora of risk-oriented publications, demonstrating that the second largest category of studies is concerned with social preferences theory. Most studies were based on experiments, followed by analytical modeling, revealing the impact of heuristics and individual preferences in SC decisions and suggesting promising managerial and theoretical avenues for future research.

Originality/value

The study sheds light on behavioral decision theories applied to SC coordination by categorizing the literature based on the adopted theories. The methodological contributions include using automated content analysis and validating the outcome by interviewing leading scholars conducting active research on “behavioral operations management and SC contracts.” The authors also propose several directions for future research based on the research gaps.

中文翻译：

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行为运营管理和供应链协调机制：文献的系统回顾和分类

目的

最近对供应链协调机制 (SC) 和先进方法的行为研究激增，凸显了供应链协调 (SCC) 的作用以及与提高运营绩效相关的行为问题。本研究旨在批判性地审查渠道协调机制的行为方面。

设计/方法/途径

遵循系统的文献综述方法，作者采用了文献计量（反映该领域的现状）、内容（使用 Leximancer 数据挖掘软件开发专题图）和理论导向的定性分析相结合，提供了一个整体的概念框架统一文学的批判概念。

发现

该分析证实了以风险为导向的出版物过多，表明第二大类研究与社会偏好理论有关。大多数研究基于实验，然后是分析建模，揭示了启发式方法和个人偏好对 SC 决策的影响，并为未来的研究提出了有希望的管理和理论途径。

原创性/价值

该研究通过根据所采用的理论对文献进行分类，阐明了应用于 SC 协调的行为决策理论。方法论的贡献包括使用自动内容分析，并通过采访对“行为运营管理和 SC 合同”进行积极研究的领先学者来验证结果。作者还根据研究差距提出了未来研究的几个方向。