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Making sense of continuous development of digital infrastructures
Journal of Information Technology ( IF 5.6 ) Pub Date : 2021-10-09 , DOI: 10.1177/02683962211046621
Karen Osmundsen 1 , Bendik Bygstad 1
Affiliation  

Continuous development extends the agile approach and focuses on bringing valuable services to users with the aim of achieving a continuous flow of learning and development in short cycles. The objective of this work is to theorize the idea of continuous development in the context of digital infrastructure evolution and explore the organizational interactions underlying continuous development. By drawing on literature on digital infrastructure theory and continuous development as it has emerged as an idea from the DevOps thinking expanded from agile, we outline main characteristics of continuous development and propose a theoretical definition of continuous development in organizational contexts. Then, in answering our research question “which patterns of interactions can be identified in the continuous development of digital infrastructures?”, we conducted a longitudinal case study at a Norwegian grid company and explored how a specific digital infrastructure evolved through continuous development. We identified generic interaction patterns with two cycles of sense-giving and sense-making between organizational actors, enabling the continuous development of the digital infrastructure. Our findings and model of interaction patterns offer a nuanced perspective on both digital infrastructure evolution and established views of sense-making and sense-giving mechanisms, as well as new ways to think about digitalization in incumbent firms.



中文翻译:

理解数字基础设施的持续发展

持续开发扩展了敏捷方法,专注于为用户提供有价值的服务,以实现短周期内持续的学习和开发流程。这项工作的目的是在数字基础设施演变的背景下对持续发展的想法进行理论化,并探索持续发展背后的组织互动。通过借鉴有关数字基础设施理论和持续发展的文献,因为它是从敏捷扩展的 DevOps 思维中产生的一种思想,我们概述了持续发展的主要特征,并提出了组织环境中持续发展的理论定义。然后,在回答我们的研究问题“在数字基础设施的不断发展中可以识别哪些交互模式?”时,我们在一家挪威电网公司进行了纵向案例研究,并探索了特定的数字基础设施如何通过持续发展演变。我们通过组织参与者之间的两个赋予意义和意义构建循环确定了通用交互模式,从而实现了数字基础设施的持续发展。我们的研究结果和交互模式模型为数字基础设施的演变和意义构建和意义赋予机制的既定观点,以及在现有公司中思考数字化的新方法提供了细致入微的视角。我们通过组织参与者之间的两个赋予意义和意义构建循环确定了通用交互模式,从而实现了数字基础设施的持续发展。我们的研究结果和交互模式模型为数字基础设施的演变和意义构建和意义赋予机制的既定观点,以及在现有公司中思考数字化的新方法提供了细致入微的视角。我们通过组织参与者之间的两个赋予意义和意义构建循环确定了通用交互模式,从而实现了数字基础设施的持续发展。我们的研究结果和交互模式模型提供了关于数字基础设施演变和意义构建和意义赋予机制的既定观点以及思考现有公司数字化的新方法的微妙视角。

更新日期:2021-10-09
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