Understanding residents' attitudes towards tourists is an important area in tourism research as it is concerning host-guest interactions, tourists' experiences and destination images that influence sustainable tourism development. This research presents a tripartite model by connecting the interrelationships amongst stereotypes, emotions, and behaviours of residents against tourists. Data were collected via a multi-national sample of residents from Singapore, Malaysia, and Thailand. The model highlights the influence of the four dimensions of stereotypes (i.e., approachable, competence, boastfulness, and rude) onto the elicitation of upwards assimilative or downwards contrastive emotions (e.g., admiration and contempt), which further cues residents' facilitative or harmful behaviours. The tripartite models enhance tourism knowledge on residents' attitudes and provides insights for tourism policymakers and destination management organizations (DMOs) on managing host-guest relations, such as enlisting residents as place ambassador and educate tourists to ‘act-like-a-local’ with destination norms.

了解居民对游客的态度是旅游研究的一个重要领域，因为它涉及影响可持续旅游发展的主客互动、游客体验和目的地形象。本研究通过将居民对游客的刻板印象、情绪和行为之间的相互关系联系起来，提出了一个三方模型。数据是通过来自新加坡、马来西亚和泰国的多国居民样本收集的。该模型突出了刻板印象的四个维度（即平易近人、能力、自负和粗鲁）对引发向上同化或向下对比情绪（如钦佩和蔑视）的影响，从而进一步暗示居民的促进或有害行为.