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Fast or Slow: How Temporal Work Design Shapes Experienced Passage of Time and Job Performance
Academy of Management Journal ( IF 9.5 ) Pub Date : 2021-09-25 , DOI: 10.5465/amj.2019.1110
Helen H. Zhao 1 , Hong Deng 2 , Rocky P. Chen 3 , Sharon K Parker 4 , Wei Zhang 5
Affiliation  

Experienced passage of time, the extent to which employees perceive the passage of work time as being fast or slow, is a fundamental aspect of work experience. We identify two novel temporal work design characteristics that can speed up employees’ experienced passage of time: temporal predictability and task segmentation. Jobs with high temporal predictability do not make employees go through uncertain wait times before embarking on their next task. High task segmentation occurs when a large chunk of work time is segmented by categorically different temporal markers. We tested a model in which temporal predictability and task segmentation affect experienced passage of time, which in turn influences job performance, with five studies: two experiments that established the internal validity of temporal predictability and task segmentation (Studies 1a and 1b), a naturalistic field study in a factory that investigated the natural consequences of distinct temporal work design (Study 2), an organizational field study that constructively replicated the model using a sample of knowledge workers and their supervisors (Study 3), and an online survey in which we connected our model with the broader work design literature (Study 4). Altogether, the studies support a new temporal approach to work design.

中文翻译:

快或慢:临时工作设计如何塑造经历的时间流逝和工作绩效

经验流逝,即员工认为工作时间流逝快或慢的程度,是工作体验的一个基本方面。我们确定了两种新颖的时间工作设计特征,可以加快员工体验时间的流逝:时间可预测性和任务细分。具有高时间可预测性的工作不会让员工在开始下一项任务之前经历不确定的等待时间。当大量工作时间被分类不同的时间标记分割时,就会发生高任务分割。我们通过五项研究测试了一个模型,在该模型中时间可预测性和任务分割会影响经历的时间流逝,进而影响工作绩效:两个实验建立了时间可预测性和任务分割的内部有效性(研究 1a 和 1b),工厂的自然实地研究,调查了不同时间工作设计的自然后果(研究 2),组织实地研究,建设性地复制了模型使用知识工作者及其主管的样本(研究 3),以及将我们的模型与更广泛的工作设计文献(研究 4)联系起来的在线调查。总之,这些研究支持一种新的工作设计时间方法。以及一项在线调查,我们将模型与更广泛的工作设计文献联系起来(研究 4)。总之,这些研究支持一种新的工作设计时间方法。以及一项在线调查,我们将模型与更广泛的工作设计文献联系起来(研究 4)。总之,这些研究支持一种新的工作设计时间方法。
更新日期:2021-09-27
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