ABSTRACT

In residential settings for juveniles with Mild Intellectual Disability (MID) employees have to face tough work conditions, because of frequent aggressive incidents Eventually, this might result in a negative work climate, high staff-turnover and absenteeism. In turn, it hampers a positive therapeutic environment for youngsters. A method that may endorse a better work climate is Non-violent Resistance (NVR). As earlier research suggests that the residential NVR, adjusted for juveniles with MID, is successful in diminishing aggressive incidents and improving group climate, we hypothesize that NVR-MID will be also effective in enhancing work climate. We investigated the perception of work climate by staff of three residential settings before, during and after implementation of NVR-MID. Work climate was assessed both quantitatively and qualitatively. Outcomes were subsequently integrated. Quantitative data was collected using the Living Group Working Climate Inventory (LGWCI). Multilevel analyses were carried out to analyse the development of work climate over time. Qualitative data were collected via semi-structured interviews with NVR-MID trained staff and analysed through qualitative coding. Quantitative results showed that Job Satisfaction decreased after NVR-MID implementation. However, within qualitative reports, staff members experienced a positive influence on work climate of NVR-MID.

摘要

在针对轻度智障 (MID) 青少年的住宅环境中，由于频繁的攻击性事件，员工不得不面对艰苦的工作条件。最终，这可能会导致消极的工作氛围、高员工流动率和缺勤率。反过来，它阻碍了青少年的积极治疗环境。一种可能支持更好的工作环境的方法是非暴力抵抗 (NVR)。正如早期的研究表明，针对患有 MID 的青少年调整的住宅 NVR 成功地减少了攻击性事件并改善了群体氛围，我们假设 NVR-MID 也将有效地改善工作氛围。我们调查了在实施 NVR-MID 之前、期间和之后三个住宅环境的工作人员对工作氛围的看法。对工作氛围进行了定量和定性评估。结果随后被整合。使用生活组工作气候清单（LGWCI）收集定量数据。进行了多层次分析，以分析工作氛围随时间的发展。通过对 NVR-MID 培训人员的半结构化访谈收集定性数据，并通过定性编码进行分析。定量结果表明，NVR-MID 实施后工作满意度下降。然而，在定性报告中，工作人员对 NVR-MID 的工作氛围产生了积极影响。通过对 NVR-MID 培训人员的半结构化访谈收集定性数据，并通过定性编码进行分析。定量结果表明，NVR-MID 实施后工作满意度下降。然而，在定性报告中，工作人员对 NVR-MID 的工作氛围产生了积极影响。通过对 NVR-MID 培训人员的半结构化访谈收集定性数据，并通过定性编码进行分析。定量结果表明，NVR-MID 实施后工作满意度下降。然而，在定性报告中，工作人员对 NVR-MID 的工作氛围产生了积极影响。