Purpose

The purpose of the study is to diagnose recurrent logistics problems in a public organization’s network of logistics entities, determining the maturity level of each supply chain (SC) function, and trying to link problems within the SC functions to the maturity level by using the case study method.

Design/methodology/approach

Extant research on supply chain management (SCM) maturity is combined with notions of SC flows and disciplines. The resulting SCM Disciplines Maturity model comprises multiple diagnostic steps. It is illustrated by means of a developmental case study at a large public organization facing recurrent logistics problems in routine processes.

Findings

The model is shown to be a useful instrument to obtain insight into linkages between recurrent logistics problems and the way an SCM organization harbors multiple SCM disciplines.

Originality/value

The paper examines recurrent logistics problems in relation to SCM maturity, a relatively unknown research subject. It shows how SCM maturity thinking can support the diagnosis of recurrent problems. In a rapidly changing world, it enables further research on diagnosis as a dynamic capability.

中文翻译：

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诊断反复出现的物流问题：结合 SCM 学科和成熟度的观点

目的

该研究的目的是诊断公共组织物流实体网络中经常出现的物流问题，确定每个供应链 (SC) 功能的成熟度水平，并尝试通过案例将 SC 功能中的问题与成熟度水平联系起来学习方法。

设计/方法/途径

对供应链管理 (SCM) 成熟度的现有研究与 SC 流程和学科的概念相结合。由此产生的 SCM 学科成熟度模型包括多个诊断步骤。它通过一个大型公共组织的发展案例研究来说明，该组织在日常流程中面临反复出现的物流问题。

发现

该模型被证明是一种有用的工具，可以深入了解经常出现的物流问题与 SCM 组织拥有多个 SCM 学科的方式之间的联系。

原创性/价值

本文研究了与 SCM 成熟度相关的经常性物流问题，这是一个相对不为人知的研究课题。它展示了 SCM 成熟度思维如何支持反复出现的问题的诊断。在瞬息万变的世界中，它使进一步研究诊断成为一种动态能力成为可能。