Shopping malls are unique retail environments offering individual consumption experiences within a holistic retail ecosystem. Drawing on a bibliometric analysis and a systematic review of 31 articles, this research synthetizes Jean-Charles Chebat's contributions to the shopping mall literature. Findings highlight four core clusters of the shopping mall literature, namely spatial wayfinding, atmospherics, consumer differences across shopping mall experiences, and shopping mall consequences. The newly developed Shopping Mall Experience Framework extends Chebat's research proposing additional elements of interest for current mall retailing research. Managerial implications offer practical guidance on successfully designing and maneuvering shopping malls of the future.

购物中心是独特的零售环境，在整体零售生态系统中提供个性化的消费体验。本研究利用文献计量分析和对 31 篇文章的系统回顾，综合了 Jean-Charles Chebat 对购物中心文献的贡献。调查结果突出了购物中心文学的四个核心集群，即空间寻路、氛围、购物中心体验中的消费者差异以及购物中心后果。新开发的购物中心体验框架扩展了 Chebat 的研究，为当前的购物中心零售研究提出了其他感兴趣的元素。管理意义为成功设计和操纵未来的购物中心提供了实用的指导。