ABSTRACT

Responsiveness is one of the tenets of good governance. In the post-Soviet setting, in which government officials view provision of public services to the population as government largesse, the perception of government responsiveness is particularly important in building active and engaged citizenry.

This study explores a potential link between citizen perceptions of local government responsiveness among residents of squatter settlements in the Kyrgyz Republic and citizen-municipal government collaboration. Based on a survey of 914 urban squatter settlers in Bishkek, the article examines how residents of slums perceive the responsiveness of different levels of government in improving their communities’ access to basic urban services. Lower level of governance is found to be associated with higher levels of perceived responsiveness. Participation in informal demand-making and self-help activities is positively associated with perceptions of government responsiveness, especially when it comes to the city administration.

摘要

响应能力是善治的原则之一。在后苏联环境中，政府官员将向民众提供公共服务视为政府的慷慨施舍，因此对政府响应的看法对于培养积极参与的公民尤为重要。

本研究探讨了公民对吉尔吉斯共和国棚户区居民对地方政府响应能力的看法与公民-市政府合作之间的潜在联系。本文基于对比什凯克 914 名城市棚户区定居者的调查，研究了贫民窟居民如何看待不同级别政府在改善其社区获得基本城市服务的机会方面的反应。发现较低水平的治理与较高水平的感知响应相关联。参与非正式的需求制定和自助活动与对政府响应的看法呈正相关，尤其是在城市管理方面。