Unexpected disruptions commonly occur in the railway network, causing delays, and extra cost for operators and inconvenience for passengers by missing their connection and facing overcrowded trains. This paper presents a passenger-centric approach for timetable rescheduling in case of disruption. We study a railway system in which passengers are free to choose their itinerary and compete over limited train capacity. We explicitly model the passengers’ decisions using a choice model. We propose a multi-objective algorithmic approach to solve the problem. Service punctuality, operating cost, and passengers’ inconvenience are selected as objectives. Computational experiments are performed on the Swiss and Dutch railway networks. The results demonstrate the performance of the algorithm in finding high-quality solutions in a computationally efficient manner.

铁路网络中经常发生意外中断，导致延误，运营商的额外成本以及乘客因错过连接和面对过度拥挤的火车而带来的不便。本文提出了一种以乘客为中心的方法，用于在中断情况下重新安排时间表。我们研究了一个铁路系统，在该系统中，乘客可以自由选择他们的行程并在有限的列车容量上进行竞争。我们使用选择模型对乘客的决定进行明确建模。我们提出了一种多目标算法来解决这个问题。选择服务准点、运营成本和乘客不便作为目标。计算实验在瑞士和荷兰的铁路网络上进行。