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Joining Forces: Applying Design Thinking Techniques in Scrum Meetings
arXiv - CS - Software Engineering Pub Date : 2021-09-14 , DOI: arxiv-2109.06578
Franziska Dobrigkeit, Christoph Matthies, Ralf Teusner, Michael Perscheid

The most prominent Agile framework Scrum, is often criticized for its amount of meetings. These regular events are essential to the empirical inspect-and-adapt cycle proposed by Agile methods. Scrum meetings face several challenges, such as being perceived as boring, repetitive, or irrelevant, leading to decreased cooperation in teams and less successful projects. In an attempt to address these challenges, Agile practitioners have adopted teamwork, innovation, and design techniques geared towards improving collaboration. Additionally, they have developed their own activities to be used in Scrum meetings, most notably for conducting retrospective and planning events. Design thinking incorporates non-designers and designers in design and conceptualization activities, including user research, ideation, or testing. Accordingly, the design thinking approach provides a process with different phases and accompanying techniques for each step. These design thinking techniques can support shared understanding in teams and can improve collaboration, creativity, and product understanding. For these reasons, design thinking techniques represent a worthwhile addition to the Scrum meeting toolkit and can support Agile meetings in preventing or countering common meeting challenges and achieving meeting goals. This chapter explores how techniques from the design thinking toolkit can support Scrum meetings from a theoretical and practical viewpoint. We analyze Scrum meetings' requirements, goals, and challenges and link them to groups of techniques from the design thinking toolkit. In addition, we review interview and observational data from two previous studies with software development practitioners and derive concrete examples. As a result, we present initial guidelines on integrating design thinking techniques into Scrum meetings to make them more engaging, collaborative, and interactive.

中文翻译:

联合力量:在 Scrum 会议中应用设计思维技术

最著名的敏捷框架 Scrum,经常因其会议数量而受到批评。这些定期事件对于敏捷方法提出的经验性检查和适应循环至关重要。Scrum 会议面临着一些挑战,例如被视为无聊、重复或不相关,导致团队合作减少和项目不太成功。为了应对这些挑战,敏捷实践者采用了团队合作、创新和旨在改善协作的设计技术。此外,他们还开发了自己的活动以用于 Scrum 会议,最显着的是用于进行回顾和计划活动。设计思维将非设计师和设计师纳入设计和概念化活动,包括用户研究、构思或测试。因此,设计思维方法为每个步骤提供了一个具有不同阶段和伴随技术的过程。这些设计思维技术可以支持团队中的共享理解,并可以提高协作、创造力和产品理解。由于这些原因,设计思维技术代表了 Scrum 会议工具包的一个有价值的补充,可以支持敏捷会议防止或应对常见的会议挑战并实现会议目标。本章从理论和实践的角度探讨了设计思维工具包中的技术如何支持 Scrum 会议。我们分析 Scrum 会议的要求、目标和挑战,并将它们与设计思维工具包中的技术组联系起来。此外,我们回顾了之前与软件开发从业者进行的两项研究的访谈和观察数据,并得出了具体的例子。因此,我们提出了将设计思维技术集成到 Scrum 会议中的初步指导方针,以使其更具吸引力、协作性和互动性。
更新日期:2021-09-15
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