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Usage Intention of Social Robots for Domestic Purpose: From Security, Privacy, and Legal Perspectives
Information Systems Frontiers ( IF 5.9 ) Pub Date : 2021-09-12 , DOI: 10.1007/s10796-021-10197-7
Sheshadri Chatterjee 1 , Ranjan Chaudhuri 2 , Demetris Vrontis 3
Affiliation  

Domestic robots, also known as companion robots or social robots, are physical humanoid robots. They connect with online platforms which enhance their functionalities, such as voice and emotion recognition, human facial recognition, along with other Artificial Intelligence (AI) related capabilities make them special. People’s perceptions of robots are changing rapidly. The market for domestic robots is expected to grow exponentially over the next few years. As the use of domestic robots increases, people perceive different kinds of security, privacy, and legal issues with their usage. Few studies have focused on these issues. This study has attempted to understand users’ intention to use robots for household purposes and focuses on their perceptions about security, privacy, and legal issues. Reviewing the literature and the theories helped us to develop the conceptual model. The model has been validated by PLS-SEM technique. The study finds that privacy and security concerns affect households use of domestic robots. The study also finds that few people are aware of legal implications. Also, the study reveals that people expect to get many benefits from using robots for household purposes.



中文翻译:

家用社交机器人的使用意图:从安全、隐私和法律角度

家用机器人,也称为伴侣机器人或社交机器人,是物理人形机器人。它们与可增强其功能的在线平台相连,例如语音和情感识别、人脸识别以及其他与人工智能 (AI) 相关的功能使它们与众不同。人们对机器人的看法正在迅速变化。预计未来几年家用机器人市场将呈指数级增长。随着家用机器人使用量的增加,人们对其使用会产生不同类型的安全、隐私和法律问题。很少有研究关注这些问题。本研究试图了解用户将机器人用于家庭用途的意图,并重点关注他们对安全、隐私和法律问题的看法。回顾文献和理论有助于我们开发概念模型。该模型已通过PLS-SEM技术验证。研究发现,隐私和安全问题会影响家庭对家用机器人的使用。该研究还发现,很少有人意识到法律影响。此外,该研究还表明,人们希望从将机器人用于家庭用途中获得许多好处。

更新日期:2021-09-13
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