The response surface method, which has not been applied in the field of logistics, is used to study the express storage and distribution system. The goal is to find out the key factors affecting “customer satisfaction” and “warehouse explosion” and determine the optimal parameters to minimize the operation time and congestion rate of the system. The Box–Behnken response surface method is used to optimize the factors such as sorting speed, distribution speed, sorting temporary storage capacity, and distribution temporary storage capacity in the system, and the logistics simulation software is used to verify the experiment. The predicted value is in good agreement with the measured value. The optimal parameters are sorting speed of 0.002 D/PCS, distribution speed of 31 M/D, sorting temporary storage capacity of 502PCS, and distribution temporary storage capacity of 222PCS. It shows that the response surface method is feasible to optimize the parameters of express storage and distribution system and is helpful to further improve the logistics express service level.

中文翻译：

---

基于Box-Behnken响应面法的快递仓储配送系统参数优化研究

在物流领域尚未应用的响应面法被用于研究快递仓储和配送系统。目标是找出影响“客户满意度”和“仓库爆炸”的关键因素，并确定最佳参数以最小化系统的运行时间和拥塞率。采用Box-Behnken响应面法对系统中的分拣速度、配送速度、分拣暂存容量、配送暂存容量等因素进行优化，并利用物流仿真软件对实验进行验证。预测值与实测值吻合良好。最佳参数为分拣速度0.002 D/PCS，配送速度31 M/ D，分拣暂存容量502PCS，配送暂存容量222PCS。表明响应面法优化快递仓储配送系统参数是可行的，有利于进一步提高物流快递服务水平。