Purpose

An original systematic review of the academic literature on applications of artificial intelligence (AI) in the human resource management (HRM) domain is carried out to capture the current state-of-the-art and prepare an original research agenda for future studies.

Design/methodology/approach

Fifty-nine journal articles are selected based on a holistic search and quality evaluation criteria. By using content analysis and structural concept analysis, this study elucidates the extent and impact of AI application in HRM functions, which is followed by synthesizing a concept map that illustrates how the usage of various AI techniques aids HRM decision-making.

Findings

A comprehensive review of the AI-HRM domain’s existing literature is presented. A concept map is synthesized to present a taxonomical overview of the AI applications in HRM.

Research implications/limitations

An original research agenda comprising relevant research questions is put forward to assist further developments in the AI-HRM domain. An indicative preliminary framework to help transition toward ethical AI is also presented.

Originality/value

This study contributes to the literature through a holistic discussion on the current state of the domain, the extent of AI application in HRM, and its current and perceived future impact on HRM functions. A preliminary ethical framework and an extensive future research agenda are developed to open new research avenues.

中文翻译：

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当技术遇见人：人工智能与人力资源管理的相互作用

目的

对人工智能 (AI) 在人力资源管理 (HRM) 领域应用的学术文献进行了原始系统审查，以捕捉当前的最新技术并为未来的研究准备原始研究议程。

设计/方法/方法

根据整体搜索和质量评估标准选择了 59 篇期刊文章。通过内容分析和结构概念分析，本研究阐明了人工智能在人力资源管理职能中的应用范围和影响，然后综合了一个概念图，说明了各种人工智能技术的使用如何帮助人力资源管理决策。

发现

对 AI-HRM 领域的现有文献进行了全面审查。合成概念图以呈现 HRM 中 AI 应用程序的分类概述。

研究意义/局限性

提出了包含相关研究问题的原始研究议程，以帮助 AI-HRM 领域的进一步发展。还提出了一个指示性初步框架，以帮助向道德人工智能过渡。

原创性/价值

本研究通过对该领域的当前状态、人工智能在人力资源管理中的应用范围及其当前和未来对人力资源管理功能的影响进行全面讨论，为文献做出贡献。制定了初步的伦理框架和广泛的未来研究议程，以开辟新的研究途径。