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Racialized Emotional Labor: An Unseen Burden in the Public Sector
Administration & Society ( IF 3.2 ) Pub Date : 2021-09-07 , DOI: 10.1177/00953997211037583
Nicole M. Humphrey 1
Affiliation  

Discussions of race have often been on the periphery emotional labor scholarship. This piece considers the link between race and emotional labor, arguing that racial bias in public organizations creates disparities in emotional labor among employees. To make this argument, this piece explores white normativity in public administration and the implications this has for people of color when managing their emotions at work. Following this discussion, the article identifies key themes from the literature, before providing a framework for future research on emotional labor and race.



中文翻译:

种族化的情绪劳动:公共部门的一个看不见的负担

种族的讨论经常是外围情绪劳动奖学金。这篇文章考虑了种族和情绪劳动之间的联系,认为公共组织中的种族偏见造成了员工之间情绪劳动的差异。为了提出这个论点,这篇文章探讨了公共行政中的白人规范性以及这对有色人种在工作中管理情绪时的影响。在讨论之后,本文从文献中确定了关键主题,然后为未来关于情绪劳动和种族的研究提供了框架。

更新日期:2021-09-08
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