Abstract

Soft systems methodology (SSM) has become a broadly used and hands-on approach to systems thinking. Flexibility has been a key to the increasing use of SSM in both study and practice. Such flexibility is not necessarily good news for those who are unfamiliar with SSM. In some instances, SSM users face significant challenges when progressing from the early stage of finding out the problematic situation to crafting the purposeful activity model. The stumbling factor often involves the crucial step of the emergence of different relevant worldviews. Failing to capture relevant worldviews just in time will result in difficulty formulating accommodative action to improve. In such a case, the SSM result can be unsatisfactory. To address this issue, we propose using the 7-S framework as an auxiliary tool assisting those new with SSM in emerging relevant worldviews for action to improve in a time-constrained situation.

摘要

软系统方法论 (SSM) 已成为系统思考的广泛使用和实践方法。灵活性一直是在学习和实践中越来越多地使用 SSM 的关键。对于不熟悉 SSM 的人来说，这种灵活性不一定是好消息。在某些情况下，SSM 用户在从发现问题情况的早期阶段发展到制定有目的的活动模型时面临着重大挑战。绊脚石往往涉及不同相关世界观出现的关键步骤。未能及时捕捉到相关的世界观将导致难以制定调整措施以进行改进。在这种情况下，SSM 结果可能不令人满意。为了解决这个问题，