As information technology (IT) advances and grows in its capabilities, employees are willing to find even more novel ways to fulfill non-work purposes while at work. Non-work-related computing (NWRC), defined as employees’ non-sanctioned personal use of the IT resources in their workplace, has attracted a fair amount of attention. In order to understand why NWRC behavior often occurs, this study adopted a dual approach considering two aspects of human nature: automatic and reflective decision-making systems. Drawing on dual thinking processes, our study aims to examine the relationships among the following: habit as a trigger of automatic thinking, neutralization as a trigger of reflective thinking, and employees’ NWRC behavior in the workplace. Our model posits that employees’ NWRC is influenced by both habit and neutralization. Survey data collected from 176 employees of several banks in Mongolia were used to test our model by using partial least squares analysis. This study found that both habit and neutralization have significant impacts on NWRC. By conducting mediated regression techniques, we also found that neutralization partially mediates the relationship between habit/neutralization and NWRC. In addition to identifying the mediating role of neutralization, the results imply that it is important to prevent NWRC from becoming habitual and to make employees internalize the importance of compliance with internet use policy.

随着信息技术 (IT) 的进步和能力的增强，员工愿意在工作中寻找更新颖的方式来实现非工作目的。非工作相关计算 (NWRC) 被定义为员工在其工作场所中未经批准的个人 IT 资源使用，已经引起了相当多的关注。为了理解为什么 NWRC 行为经常发生，本研究采用了双重方法，考虑了人性的两个方面：自动决策系统和反思决策系统。利用双重思维过程，我们的研究旨在检查以下因素之间的关系：习惯是自动思维的触发因素，中和是反思性思维的触发因素，以及员工在工作场所的 NWRC 行为。我们的模型假设员工的 NWRC 受到习惯和中和的影响。从蒙古几家银行的 176 名员工收集的调查数据用于通过偏最小二乘分析来测试我们的模型。这项研究发现习惯和中和对 NWRC 都有显着影响。通过进行中介回归技术，我们还发现中和部分介导了习惯/中和与 NWRC 之间的关系。除了确定中和的中介作用外，结果还表明，防止 NWRC 成为习惯并使员工内化遵守互联网使用政策的重要性也很重要。通过进行中介回归技术，我们还发现中和部分介导了习惯/中和与 NWRC 之间的关系。除了确定中和的中介作用外，结果还表明，防止 NWRC 成为习惯并使员工内化遵守互联网使用政策的重要性也很重要。通过进行中介回归技术，我们还发现中和部分介导了习惯/中和与 NWRC 之间的关系。除了确定中和的中介作用外，结果还表明，防止 NWRC 成为习惯并使员工内化遵守互联网使用政策的重要性也很重要。