Purpose

The purpose of this paper is to reveal the impact of dynamic managerial innovative capabilities on the competitive advantage (CA), financial performance (FP) and non-financial performance (NFP) of the health-care sector during the very turbulent Covid-19 pandemic period. The focus is on human behavior and personnel interaction in the hospitals that receive Covid-19 cases.

Design/methodology/approach

Data for this research was collected from the medical sector in Lebanon. The authors approached 14 public hospitals and 60 private hospitals for the study and only 48 hospitals (total of 284 respondents) accepted to complete the survey and provide data using a structured questionnaire.

Findings

This study reveals the moderating impact of CA on the relationship between dynamic managerial innovative capabilities and the performance of the health-care sector. Based on 48 Lebanese health-care centers during the Covid-19 pandemic, the results of the structural equation modeling model indicate that dynamic managerial innovative practices positively impact on CA and NFP. The results also reveal that CA has a moderating effect on the relationship between dynamic managerial innovative practices and NFP.

Practical implications

This study does not reveal any direct or indirect relationship between managerial capabilities and FP during the pandemic.

Originality/value

As the world deals with the Covid-19 pandemic, the health-care sector needs new approaches and methods for confronting the constantly evolving and turbulent environment. This study examines how health-care leaders are dealing with these dynamic challenges and tests a three-dimensional SEM model of dynamic managerial capabilities (sensing, seizing and reconfiguration) that impact CA.

中文翻译：

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Covid-19大流行期间医疗保健行业的管理创新能力、竞争优势和绩效

目的

本文的目的是揭示在非常动荡的 Covid-19 大流行期间，动态管理创新能力对医疗保健部门的竞争优势 (CA)、财务绩效 (FP) 和非财务绩效 (NFP) 的影响时期。重点是接收 Covid-19 病例的医院中的人类行为和人员互动。

设计/方法/方法

这项研究的数据是从黎巴嫩的医疗部门收集的。作者联系了 14 家公立医院和 60 家私立医院进行研究，只有 48 家医院（共 284 名受访者）接受完成调查并使用结构化问卷提供数据。

发现

本研究揭示了 CA 对动态管理创新能力与医疗保健部门绩效之间关系的调节作用。基于 Covid-19 大流行期间的 48 个黎巴嫩医疗保健中心，结构方程模型模型的结果表明，动态管理创新实践对 CA 和 NFP 产生积极影响。结果还表明，CA对动态管理创新实践与NFP之间的关系具有调节作用。

实际影响

这项研究并未揭示大流行期间管理能力与 FP 之间的任何直接或间接关系。

原创性/价值

随着世界应对 Covid-19 大流行，医疗保健部门需要新的方法和方法来应对不断变化和动荡的环境。本研究考察了医疗保健领导者如何应对这些动态挑战，并测试了影响 CA 的动态管理能力（感知、抓住和重新配置）的三维 SEM 模型。