ABSTRACT

This is a case study on the workflow analysis process utilized by the technical services departments at the University at Albany SUNY in preparation for a migration from a legacy library system to a library services platform. The focus is not on specific technical services functionality but rather on the efficient, bottom-up methodology. Tasks were identified, sequenced, and entered into a spreadsheet. Responsible persons or units were marked in the appropriate cell to complete the swim lane diagram. The resulting documentation served as a simplified process diagram for the workflow that can be easily maintained on an ongoing basis.

中文翻译：

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使用泳道简化工作流分析

摘要

这是关于奥尔巴尼纽约州立大学技术服务部门在准备从传统图书馆系统迁移到图书馆服务平台时使用的工作流分析过程的案例研究。重点不是特定的技术服务功能，而是高效的、自下而上的方法。任务被识别、排序并输入到电子表格中。负责人或单位被标记在适当的单元格中以完成泳道图。生成的文档用作工作流的简化流程图，可以轻松地持续维护。