Although Western nations have long placed conditions on access to social security payments, many of the more recent conditions utilising technological tools have intensified surveillance and control of the poor and imposed weighty administrative burdens on social security recipients as they attempt to navigate these systems. The Cashless Debit Card (CDC) imposes additional administrative burdens – learning costs, compliance costs, and psychological costs – on people in receipt of social security as part of an overall welfare conditionality project that structures in disincentives to claim government income support. Cardholders experience heavy administrative burdens in securing essentials and managing their social security income via the CDC, seeking a reduction of their restricted payment portion, and seeking a well-being exemption or a financial responsibility exit to regain their budgetary autonomy. Evidence suggests that numerous people in need of social security who have been forced on to the CDC could do with a reduction in burdensome processes – which would be facilitated by designing systems that are autonomy enhancing, respectful of the human dignity of claimants, and fairly easy to navigate.

中文翻译：

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行政负担和无现金借记卡：剥夺社会保障接受者的时间、自主权和尊严

尽管西方国家长期以来一直为获得社会保障支付设置条件，但最近许多利用技术工具的条件加强了对穷人的监视和控制，并在社会保障接受者试图驾驭这些系统时给他们带来了沉重的行政负担。作为整体福利条件项目的一部分，无现金借记卡 (CDC) 给接受社会保障的人们带来了额外的管理负担——学习成本、合规成本和心理成本，该项目旨在抑制要求政府收入支持的结构。持卡人在通过疾病预防控制中心获得必需品和管理其社会保障收入方面面临沉重的行政负担，寻求减少其受限支付部分，并寻求福利豁免或财务责任退出以重新获得预算自主权。证据表明，许多被迫加入疾病预防控制中心的需要社会保障的人可以减少繁重的流程——这将通过设计增强自主性、尊重索赔人的人格尊严且相当容易的系统来促进导航。