In 2016 Her Majesty's Courts and Tribunals Service embarked on a significant modernisation programme with a view to developing online courts. In pursuit of this ambition the Courts and Tribunals (Online Procedure) Bill seeks to introduce new procedural rules to govern the online jurisdiction, giving the Lord Chancellor and an Online Procedure Rule Committee the power to mandate which proceedings will be conducted online and what assistance will be provided to users. In this study we analyse survey data and case decisions to highlight the importance of channel plurality and digital support in light of the shift to online courts. Our findings identify the groups most at risk of digital exclusion, and the expectations the judiciary sets in relation to internet access, capability, and the design of online systems. We conclude by detailing what our findings mean for safeguarding access to justice in the digital age.

中文翻译：

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在网络法庭时代保障诉诸司法的机会

2016 年，英国女王陛下法院和法庭服务处启动了一项重要的现代化计划，以开发在线法院。为了实现这一目标，法院和法庭（在线程序）法案寻求引入新的程序规则来管理在线管辖权，赋予大法官和在线程序规则委员会授权哪些程序将在线进行以及将提供哪些帮助提供给用户。在这项研究中，我们分析了调查数据和案件判决，以强调渠道多元化和数字支持在转向在线法庭的情况下的重要性。我们的调查结果确定了最有可能遭受数字排斥的群体，以及司法机构对互联网访问、能力和在线系统设计的期望。