The format of feedback can have a significant impact on the outcome of an evaluation. Checklists, a common tool in health and safety inspections, have limited potential to change practices and habits between utilizations because implicitly they are finite in terms of conveying priority or providing guidance on how to solve cited issues. In addition, they are vulnerable to variability in the thoroughness of application. In contrast, feedback in the form of unstructured descriptive comments has the potential to magnify existing strengths, which sustain an overall good practice between inspections if the comments include positive citations that are specific and detailed. Without inclusion of both positive feedback and unstructured descriptive comments to the standard, structured checklist, inspectors miss the opportunity to reinforce actions already being performed and the opportunity to build on the foundation of existing skill and knowledge. This case study combines principles of management, evaluation tool design, behavioral psychology, and neurological science to explain the impact the authors observed on safety compliance in conjunction with providing positive feedback in unstructured comments as part of annual inspection reports.

中文翻译：

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通过描述性评论获得积极反馈，以提高安全检查响应能力和合规性

反馈的形式会对评估结果产生重大影响。检查表是健康和安全检查中的一种常用工具，它改变使用之间的实践和习惯的潜力有限，因为它们在传达优先级或提供有关如何解决引用问题的指导方面是有限的。此外，它们容易受到应用程序彻底性变化的影响。相比之下，非结构化描述性评论形式的反馈有可能放大现有优势，如果评论包含具体和详细的​​正面引用，则可以在检查之间维持整体良好做法。在不包含对标准、结构化检查表的正面反馈和非结构化描述性评论的情况下，检查员错失了加强已经采取的行动的机会以及在现有技能和知识的基础上再接再厉的机会。本案例研究结合了管理原理、评估工具设计、行为心理学和神经科学，以解释作者观察到的对安全合规性的影响，并结合在非结构化评论中提供积极反馈作为年度检查报告的一部分。