Background

Burnout syndrome (BOS) is defined by the World Health Organization (WHO) as a syndrome conceptualized as resulting from chronic workplace stress that has not been successfully managed. This study aims to create the Korean version burnout syndrome scale (KBOSS) that conforms to WHO’s definition of BOS and present the cut-off points for screening.

Methods

We developed the KBOSS based on WHO’s definition of BOS. An online survey was conducted through a specialized online research company. We recruited 444 workers for this research. The validity of the KBOSS was assessed using factor analysis and Pearson’s correlation. The KBOSS reliability was assessed using Cronbach’s alpha coefficient. The cut-off points for each of the three dimensions were derived using the upper quartile score.

Results

The validity and reliability of the KBOSS were good. Regarding reliability, the scale’s overall Cronbach’s alpha was 0.813. Cronbach’s alpha of each three-dimension was as follows: exhaustion, 0.916; cynicism, 0.865; and professional inefficacy, 0.819. The cut-off points of BOS three dimensions are exhaustion ≧ 21; cynicism ≧ 18; and inefficacy ≧ 15.

Conclusion

The developed questionnaire (KBOSS) can be a useful tool for screening of BOS.

中文翻译：

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使用世界卫生组织对倦怠综合症的定义开发韩国版倦怠综合症量表（KBOSS）

背景

世界卫生组织 (WHO) 将倦怠综合症 (BOS) 定义为一种因长期工作压力未得到成功管理而导致的综合症。本研究旨在创建韩国版倦怠综合症量表（KBOSS），该量表符合世界卫生组织对BOS的定义，并提出筛查的分界点。

方法

我们根据 WHO 对 BOS 的定义开发了 KBOSS。在线调查是通过一家专门的在线研究公司进行的。我们为这项研究招募了 444 名工作人员。KBOSS 的有效性通过因子分析和 Pearson 相关性进行评估。使用 Cronbach α 系数评估 KBOSS 可靠性。三个维度中每个维度的截止点均使用上四分位数分数得出。

结果

KBOSS的效度和信度良好。关于可靠性，该量表的总体 Cronbach's alpha 为 0.813。各三维度的 Cronbach's alpha 如下：耗尽，0.916；愤世嫉俗，0.865；和职业效率低下，0.819。BOS三个维度的分界点是耗尽≧21；愤世嫉俗≧18；无效≧15。

结论

开发的问卷（KBOSS）可以成为筛查 BOS 的有用工具。